Frequently Asked Questions

1. What is the fabric quality like?

We use soft, breathable fabric that’s comfortable for daily wear. Each product goes through a quality check before packing.

2. Is the product true to size?

Yes, our sizing follows standard measurements. If you prefer a relaxed fit, you can go one size up.

3. Will the color look the same as shown in pictures?

Yes. All product photos are shot in natural lighting, so the color you receive will be very close to what you see.

4. Is the fabric suitable for all seasons?

Most of our products are made with light and comfortable fabric that works well for regular use year-round.

5. Does the fabric shrink after washing?

No. Our products are pre-washed and made from shrink-resistant material. Just follow the wash-care instructions.

6. How do I wash the product?

Use a gentle cycle with mild detergent. Avoid bleach. Air-dry for best results.

7. What is the delivery time?

We usually deliver within 4 to 7 working days depending on your location.

8. Can I return or exchange the product?

Yes. If there’s a size issue or you received the wrong item, you can place a return or exchange request within the return window.

9. Do you offer Cash on Delivery?

Yes, COD is available on most orders.

10. How can I track my order?

You’ll get a tracking link by SMS or email once your order is shipped.

11. Is the fabric soft on the skin?

Yes, the fabric is soft, smooth and comfortable for long hours of wear.

12. Does the product fade after washing?

No. The colors are long-lasting and do not fade easily when washed as per instructions.

13. Will the fabric feel heavy?

Not at all. Our fabric is lightweight and made for daily comfort.

14. Is this product good for summer?

Yes, the fabric is breathable and suitable for hot weather.

15. Does the product stretch?

Some products have slight stretch, depending on the design. Check the description for stretch details.

16. Is this product suitable for gifting?

Yes, it’s a great option for gifting. The packaging is neat and presentable.

17. Do you offer discounts or coupon codes?

Yes. Keep an eye on our homepage or follow us on social media for active offers.

18. How can I contact customer support?

You can reach us through email, WhatsApp chat, or our support page.

19. Do you offer express delivery?

Express delivery is available in select locations at an additional cost.

20. What happens if I receive a damaged or defective product?

You can request a replacement or full refund. We handle such cases quickly.

21. Can I cancel my order?

Yes, you can cancel before it is shipped. Once shipped, cancellation may not be possible.

22. Do you provide size charts?

Yes, each product has a detailed size chart to help you pick the right fit.

23. Are the colors exactly as seen in the photos?

We try to show the most accurate colors. Slight variations may occur due to device screen settings.

24. Will the product lose shape after use?

No. The stitching and fabric quality ensure the product maintains its shape.

25. Are your products eco-friendly?

Many of our fabrics are responsibly sourced. We aim to make sustainable choices wherever possible.

26. Can I change my delivery address after ordering?

Yes, you can request a change before the product is shipped.

27. What if the size I want is out of stock?

You can use the “Notify Me” option to get an alert when it’s back in stock.

28. Do the clothes wrinkle easily?

Most fabrics are wrinkle-resistant. Light ironing may be needed for some materials.

29. Do you offer plus-size options?

Yes, selected products are available in extended sizes.

30. Will I get updates about my order?

Yes. You’ll receive SMS or email updates at every step: confirmed, packed, shipped and out for delivery.